Receiving International Mail & Parcels
Your reliable connection to the world. Here's everything you need to know about receiving your items sent from abroad.
How the Process Works
Follow these simple steps to receive your international items securely.
Item Arrives in Somalia
Your parcel arrives at the main international postal facility in Mogadishu and is processed for customs inspection.
Customs Clearance
The item is presented to Somali customs. Once cleared, it is handed over to Somali Post for final processing.
Notification of Arrival
Once your item is ready, we will send you an SMS or email notification to let you know it's available for collection.
Track updates
Track your item anytime
Real-time status from arrival to pickup—peace of mind with instant updates.
Coming in 2026: Sending to the World
Get ready to connect with the world. Our new outbound service will allow you to send letters and parcels from your local neighborhood to any destination globally.
Digital-First Customs
Fast, accurate customs clearance using the modern UPU Customs Declaration System (CDS).
Convenient Drop-Offs
Send your mail from our nationwide network of RUG PUDO partner locations.
Full International Tracking
Track every parcel from drop-off to destination right on our website.